Privacy and cookie policy

01

Data controller

The controller of personal data is LB Coaching Lukasz Borger, operating under the Let's Gol brand, ul. Stefana Roweckiego 1/2, 72-010 Police, Poland, tax identification number NIP 8512915273. You can contact us at kontakt.letsgol@gmail.com or +48 501 465 318.

02

What data we process

• Identification and contact details provided in enquiry, booking and contact forms
• Information needed to prepare and perform a travel contract, including traveller details and selected services
• Correspondence, complaint and payment information
• Technical information such as IP address, device data and cookie identifiers where permitted

03

Purposes and legal grounds

• Answering enquiries and preparing an offer - actions requested before entering into a contract
• Concluding and performing a travel contract - performance of a contract
• Accounting, tax and tour operator obligations - compliance with legal obligations
• Handling complaints and defending claims - our legitimate interest
• Optional analytics - your consent, which can be withdrawn at any time

04

Recipients of data

We disclose data only where necessary to provide the selected services or meet legal requirements. Recipients may include airlines and other carriers, hotels, ticket suppliers, insurers, payment and accounting providers, email and IT service providers, professional advisers and public authorities where required by law.

05

International transfers

Some suppliers may process data outside the European Economic Area, for example when a carrier, hotel or technology provider is located elsewhere. Where required, we use a lawful transfer mechanism, including an adequacy decision or standard contractual clauses.

06

How long we keep data

We retain data for the time needed to answer an enquiry or perform a contract, and then for the periods required by tax, accounting and tourism law or until relevant claims expire. Data processed on the basis of consent is retained until consent is withdrawn or the purpose ends.

07

Your rights

• Access your personal data and receive a copy
• Correct inaccurate or incomplete data
• Request erasure or restriction where the law allows
• Object to processing based on legitimate interests
• Receive portable data where applicable
• Withdraw consent without affecting earlier lawful processing
• Lodge a complaint with the President of the Polish Personal Data Protection Office

08

Cookies

The website uses essential cookies required for security, forms and saved preferences. Optional analytics cookies are used only after consent. You can accept, reject or change optional cookie settings through the privacy control available on the website. Browser settings can also remove or block cookies, although this may affect essential functions.

09

Automated decisions and security

We do not use personal data to make decisions that produce legal or similarly significant effects solely by automated means. We use appropriate organisational and technical measures to protect data against loss, unauthorised access and misuse.

10

Changes to this policy

We may update this policy when our services, legal obligations or technology change. The current version is always available on this page. Last updated: September 2026.